Shipping policy
Thank you for shopping with Premiere Galaxy.
We are a limited-drop boutique, and every order is carefully prepared before shipment.
PROCESSING TIME
Orders are processed within 1-3 business days after payment is received.
Orders are not processed on major holidays (in accordance to United States of America)
SHIPPING
Once your order has shipped, you will receive a confirmation email with your tracking number.
ESTIMATED SHIPPING TIMES:
- UNITED STATES: 2-7 business days
- INTERNATIONAL SHIPPING: Shipping times vary by destination
Shipping times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.
INCORRECT SHIPPING ADDRESS
Please double-check your shipping address before placing an order.
Premiere Galaxy is not responsible for packages shipped to an incorrect address entered by the customer.
If you notice an error, please contact support@premieregalaxy.com within 8 hours of placing your order. We'll do our best to update it before your order ships, but the changes cannot be guaranteed.
LOST OR DELAYED PACKAGES
Once a package has been handed over to the shipping carrier, Premiere Galaxy is not responsible for shipping delays or lost packages caused by the carrier.
If your package appears lost, please contact the shipping carrier first. If additional assistance is needed, feel free to contact us support@premieregalaxy.com